Last week got my first chance to use UberEATS in Australia and though I will share my experience! You know what? It was AWESOME! I am seriously left wondering how is it that these guys (and the restaurant) making money by offering great food at such a bargain.
I suppose, the prices are just a launch special with no margin and will change in future. However, for now the service was awesome, the app has areas of improvement and the delivery of the service used the tested UBER platform (which was of course good). Will keep you all posted with my experience as I will definitely continue to use their service.
Overall, The experience is good but have some areas of improvement. Firstly, the UberEATS app only allows you to make one order at a time. After you make your order with a restaurant, you will have to wait for that order to arrive you to make the next one.
This increases the wait time and hope it gets solved soon! Another issue is that the UberEATS app is over dependant on the parent Uber Taxi app as you get to see the invoice and details only there. Third and finally, there aren’t many restaurants currently on it but they are sure expanding. Apart form these three issues, UberEATS looks good and seems like they are going to make a huge difference.